Full Program For Process Mining Camp 2024 — Flux Capacitor (2024)

Full Program For Process Mining Camp 2024 Christian23 May

We are busy with the last preparations for this year’s Process Mining Camp, and we can’t wait to see you all on June 13 and 14!

Today, we have two exciting updates for you: We now have finished the full program including the practice talks. And we have found the perfect location for camp (see more at the bottom of this post).

Practice talks

Practice talks have been a tradition at Process Mining Camp since 2012. At this year’s camp, there will be six practice talks about a wide variety of use cases:

• Ghada Zakhama & Caleb Borges (DHL Group, Germany) — Reducing the risk of medical device deliveries.

  Ghada and Caleb will share how their data analytics team supports business audit teams with innovative and automated approaches across various stages of the audit process. Using a medical devices management process as a case study, they will show how process mining helps reduce the risk of issues and anomalies within business processes.

• Alexandros Kakakis (Online Dialog, The Netherlands) — Customer journeys in e-commerce.

  Alex is an expert in data insights with a background in data science. He analyzes e-commerce websites using tools such as BigQuery and Python. At camp, Alex will demonstrate how he uses process mining to understand the customer journey. He will show how he translates complex behavior maps into actionable results relevant to his clients.

• Gerardo Rodriguez Oviedo & Rafael Herrera Carpio (BAC, Costa Rica) — Boosting data-driven culture through process mining.

  BAC is the biggest bank in Central America. Gerardo and Rafael have been using process mining at BAC with great success, significantly reducing throughput times and increasing closing rates for their processes. At camp, they will share how they use the opportunities identified through process mining to lead organizational improvement initiatives. They will focus on how process mining helps them to establish a data-driven culture across the different business areas.

• Aljoša Jankov (OTP Bank, Serbia) — Using process mining to deliver a new credit card on time.

  At OTP Bank Serbia, Disco revealed improvement opportunities for the credit and debit card application process. Following a client’s request, the credit and debit cards were sent between different branches. After Aljoša had overcome the data preparation challenges, he could investigate workarounds and bottlenecks. His analysis helped to explain behaviors that cause the conformance violations against procedural rules.

• Lieven Bewaert (Atlas Copco, Belgium) — How to use process mining as an internal auditor.

  Lieven is a Safety Health Environmental Quality Analyst at Atlas Copco. Based on the purchasing process he analyzed, he will share his experiences, the approach he took for process mining in an internal audit setting, and the challenges he encountered along the way.

• Erik Scroggs (Serco, USA) — Dynamic workforce assignment with automation.

  Serco has supported the Center for Medicare and Medicaid Services since 2013, when the Affordable Care Act was first implemented in the United States. Erik is a software engineer, and he has been using process mining to help senior leadership make key decisions. The insights gained from analyzing various processes has helped identify opportunities for automation, calculate cost vs. benefit metrics, and accurately project future production.

New campsite: Fifth Eindhoven

This year’s camp is different because, in addition to the practice talks, there will be discussion roundtables, three workshops on the second day, a boot camp, and lots of time to connect with everyone.

For this new format, we have found the perfect place with the Fifth in downtown Eindhoven. Located in the city’s former gasworks building, the Fifth is a concert venue, jazz club, restaurant and bar, and a focal point of the annual Dutch Design Week.

While the Fifth is located a stone’s throw from the city center, it is tucked away in a post-industrial yard. This gives us the intimacy, peace, and quiet to fully focus on process mining for two full days. With a state of the art projector and audio system, and the Fifth’s excellent restaurant and bar, we have all that we need, right there on site.

We will have several comfortable rooms at our disposal, so whether we’re listening to talks, having roundtable discussions, workshops, or we’re just hanging out for lunch or dinner — we’ll be right at home.

For those of you who have already booked your hotels, you are still in the right place. The Fifth is also located in the Eindhoven city center: It can be reached from Eindhoven Central train station by a 15 minute’s walk. See all the details regarding the camp’s location here.

If you have not yet signed up, you should get your ticket now!

— See you all in Eindhoven on 13 June.

Christian W. Günther

Product, development, and everything else

• christian@fluxicon.com
• christianwguenther
• @cwg

Christian creates software which is easy to use, performs great, and is easy on the eyes. He also handles most things design or AV around Fluxicon.